Privacy Policy

Riddhi Corporate Services Limited (RCSL) Privacy Policy

Effective Date: 11-01-2025

Riddhi Corporate Services Limited (“RCSL,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

1. Information We Collect

We may collect the following types of personal data when you interact with our website, services, and business operations:

Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Postal address

Business Information

  • Company name
  • Designation
  • Business contact details

Financial Information

  • Banking details
  • Credit verification data
  • Payment processing details (if applicable)

Usage Data

  • IP address
  • Browser type
  • Device information
  • Website usage analytics

Verification Data

  • Address verification
  • Customer verification
  • eKYC details

Location Data

Our app may collect and use location data to enhance user experience and provide location-based services. This includes:

  • Types of Location Data Collected: Approximate or precise location data depending on user permissions.
  • Purpose of Collection: Service optimization, fraud prevention, security enhancements, and location-based functionalities.
  • User Control: Users can manage or disable location access through device settings.
  • Sharing of Location Data: Not sold; shared with third-party service providers only to facilitate services or comply with legal requirements.
  • Data Retention: Retained only as long as necessary for the intended purposes.

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from you when you contact us via phone, email, or our website.
  • Through our verification and customer service processes.
  • From third-party business partners, vendors, and financial institutions.
  • Automatically through cookies and website analytics.

3. How We Use Your Information

Your personal data may be used for:

  • Providing, managing, and improving our services (document management, IT solutions, verification, and recruitment).
  • Processing transactions, addressing inquiries, and providing customer support.
  • Complying with legal and regulatory requirements.
  • Enhancing security, preventing fraud, and safeguarding services.
  • Sending marketing communications (only with user consent).

4. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Service Providers & Partners: Third-party vendors for service delivery, IT support, and customer management.
  • Regulatory and Legal Authorities: When required by law or to protect legal rights.
  • Affiliates & Business Transfers: In case of mergers, acquisitions, or corporate restructuring.

5. Data Security & Protection

We implement robust security measures, including:

  • Encryption and secure data storage.
  • Restricted access to sensitive data.
  • Compliance with ISO 9001:2015, ISO 27001:2013, and CMMi Level-3 standards.

6. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Access, update, or correct your personal data.
  • Opt out of marketing communications.
  • Request deletion of your data (subject to legal requirements).
  • Withdraw consent for data processing.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve user experience. You can manage cookie preferences through your browser settings.

8. Retention of Data

We retain your personal data for as long as necessary to fulfill business and legal obligations.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy policies or practices.

10. Changes to this Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us:

Riddhi Corporate Services Limited (RCSL)
📍 Address: 10, Mill Officers Colony, B/h Old RBI, Opp-Times Of India, Ashram Rd, Ahmedabad, Gujarat 380009
📞 Phone: +91 78040 40404
📧 Email: info@rcspl.net | investor@rcspl.net