LEGAL
PRIVACY
POLICY.
EFFECTIVE DATE 11 JAN 2025
ON THIS PAGE
Riddhi Corporate Services Limited (“RCSL,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.
01
INFORMATION WE COLLECT
We may collect the following types of personal data when you interact with our website, services, and business operations:
DATA CATEGORIES
- Personal Identification — Name, email address, phone number, postal address
- Business Information — Company name, designation, business contact details
- Financial Information — Banking details, credit verification data, payment processing details (if applicable)
- Usage Data — IP address, browser type, device information, website usage analytics
- Verification Data — Address verification, customer verification, eKYC details
LOCATION DATA
Our app may collect and use location data to enhance user experience and provide location-based services.
- Types Collected — approximate or precise location data, depending on user permissions.
- Purpose — service optimization, fraud prevention, security enhancements, and location-based functionalities.
- User Control — you can manage or disable location access through your device settings.
- Sharing — not sold; shared with third-party service providers only to facilitate services or comply with legal requirements.
- Retention — kept only as long as necessary for the intended purposes.
02
HOW WE COLLECT YOUR INFORMATION
We collect information in the following ways:
- Directly from you when you contact us via phone, email, or our website.
- Through our verification and customer service processes.
- From third-party business partners, vendors, and financial institutions.
- Automatically through cookies and website analytics.
03
HOW WE USE YOUR INFORMATION
Your personal data may be used for:
- Providing, managing, and improving our services — document management, IT solutions, verification, and recruitment.
- Processing transactions, addressing inquiries, and providing customer support.
- Complying with legal and regulatory requirements.
- Enhancing security, preventing fraud, and safeguarding services.
- Sending marketing communications — only with user consent.
04
SHARING & DISCLOSURE OF INFORMATION
We do not sell or rent your personal data. However, we may share your information with:
WHO WE SHARE WITH
- Service Providers & Partners — third-party vendors for service delivery, IT support, and customer management.
- Regulatory & Legal Authorities — when required by law or to protect legal rights.
- Affiliates & Business Transfers — in case of mergers, acquisitions, or corporate restructuring.
05
DATA SECURITY & PROTECTION
We implement robust security measures, including encryption and secure data storage, and restricted access to sensitive data.
COMPLIANCE STANDARDS
- ISO 9001:2015
- ISO 27001:2013
- CMMi Level-3
06
YOUR RIGHTS & CHOICES
Depending on applicable laws, you may have the right to:
- Access, update, or correct your personal data.
- Opt out of marketing communications.
- Request deletion of your data, subject to legal requirements.
- Withdraw consent for data processing.
07
COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to improve user experience. You can manage cookie preferences through your browser settings.
08
RETENTION OF DATA
We retain your personal data for as long as necessary to fulfill business and legal obligations.
09
THIRD-PARTY LINKS
Our website may contain links to external sites. We are not responsible for their privacy policies or practices.
10
CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
11
CONTACT US
For questions or concerns about this Privacy Policy, contact us:
Riddhi Corporate Services Limited
ADDRESS
10, Mill Officers Colony, B/h Old RBI, Opp-Times Of India, Ashram Rd, Ahmedabad, Gujarat 380009
