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Riddhi Corporate Services Limited
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    • About Us
    • Our Team
  • Services
    • 3PL Warehousing Management Services
    • Last Mile Delivery Services
    • Document Management Services
    • Digital Marketing Services
    • Contact Centre
      • Inbound Customer Service
      • Inbound Sales Lead Conversion Services
      • Inbound Technical Support Services
      • Missed Call Back Service
      • Order Taking Service
      • Appointment Scheduling Services
      • CharityFund Raising Services
      • Cross Selling Up Selling Services
      • Debt Collection Services
      • OutboundCall Broadcasting Services
      • Outbound Survey
      • SoftLead Generation
      • Customer Service Support
    • Back Office Outsourcing Services
    • Documents Digitization
      • OCR Cleanup Services
      • Document Scanning Services
      • Check Processing Services
      • Data Abstraction Services
      • Data Cleaning Services
      • Data Deduplication Services
      • Forms Processing Services
      • Image Processing Services
      • Insurance Claims Processing Services
      • MailingList Compilation Services
      • Market Research Forms Services
      • Survey Processing Services
      • Transaction Processing Services
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      • Copy Paste Service
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      • Internet DataInput
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      • Mailing List
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      • Offshore Data Entry
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      • Restaurant Menu
      • Website Data Entry
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      • Email Services
      • File Conversion Services
      • HTML Conversion Services
      • Live Chat Support Services
      • PDF Conversion Services
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      • XML Conversion Services
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Riddhi Corporate Services Limited
  • About
    • About Us
    • Our Team
  • Services
    • 3PL Warehousing Management Services
    • Last Mile Delivery Services
    • Document Management Services
    • Digital Marketing Services
    • Contact Centre
      • Inbound Customer Service
      • Inbound Sales Lead Conversion Services
      • Inbound Technical Support Services
      • Missed Call Back Service
      • Order Taking Service
      • Appointment Scheduling Services
      • CharityFund Raising Services
      • Cross Selling Up Selling Services
      • Debt Collection Services
      • OutboundCall Broadcasting Services
      • Outbound Survey
      • SoftLead Generation
      • Customer Service Support
    • Back Office Outsourcing Services
    • Documents Digitization
      • OCR Cleanup Services
      • Document Scanning Services
      • Check Processing Services
      • Data Abstraction Services
      • Data Cleaning Services
      • Data Deduplication Services
      • Forms Processing Services
      • Image Processing Services
      • Insurance Claims Processing Services
      • MailingList Compilation Services
      • Market Research Forms Services
      • Survey Processing Services
      • Transaction Processing Services
    • Data Entry
      • Copy Paste Service
      • Database Data Entry
      • Database Development Migration
      • Data Capture
      • DataEntry Business Surveys
      • DataEntry Enrolment
      • Data Extraction
      • Document DataEntry
      • Document Management
      • Image Data Entry
      • Insurance Claims
      • Internet DataInput
      • Legal Documents
      • Mailing List
      • Numeric Text
      • Offline Data Entry Services
      • Offshore Data Entry
      • Product Registration
      • Restaurant Menu
      • Website Data Entry
    • Web / Data Enabled
      • Data Conversion Services
      • Email Services
      • File Conversion Services
      • HTML Conversion Services
      • Live Chat Support Services
      • PDF Conversion Services
      • SMS Broadcasting Services
      • XML Conversion Services
    • Field Verification Services
      • Accounts Receivables Services
      • Customer Retention Services
      • Debt Collection Services
    • Software Development Services
      • Application Migration Services
      • Mobile App Development Services
      • Software Testing Services
      • Website Designing Services
      • Website Development Services
    • HR & Payroll Services
  • Process
    • How We Work
    • Our Process
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  • Investors Relations
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Customer Retention Services

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Every growing company has to address several challenges on day to day basis. Some of the common challenges are adding fresh business as well as retaining the old customers. There are several reasons why old customers choose other options in the market. But there is always a door to generate business from the old customers. Customer retention is a time consuming and tedious process which is a result of combined efforts. While your in-house team is focused on generating new business, you can outsource customer retention services to specialized agencies.

Riddhi Corporate Services Limited (RCSL) is a leading and experienced customer retention service provider in India. With dedicated teams and state of art infrastructure we can offer high quality services at low cost model. We have 10+ years of experience in offering a wide range of business services to our national and international clients. Our objective is to offer best in class services to our clients at lowest possible rates by which they can improve their business operations and grow their business at faster rate.

Customer Retention Services

How do outsourcing customer retention service work?

The objective of customer retention for all business segments is same but the process is different for each company. Depending on your business requirements we customize the process and offer tailored solutions. Our basic process includes following steps:

Identifying customers who are worth retaining
Gaining complete product, process and business knowledge
Understanding customer queries and resolving it with client’s approval
Enabling customers with better package/service/product
Call routing and engaging customers on regular communication
Setting up appointment with client’s sales team for further confirmation
Using variety of platforms like phone, chat, emailing and messages for contacting the customer
Ensuring professional approach at each level of conversion
Reporting client about each update

Why outsource customer retention process to RCSL?

At RCSL, we do not just believe in retaining your customers but also ensure that we offer a positive outlook of your company, try to upsell or cross sell the product, enable customers to shift to your solution from competitors and many more. So, retaining customer is a combined process of marketing, promotion and regular communication. With our experience and expertise in serving international clients, we ensure to keep the quality benchmark of international quality only. By outsourcing customer retention services to RCSL, you can choose the best team for your project.

If you need additional information regarding outsourcing customer retention process to RCSL, then please fill in the form given below. Our executives will contact you soon.

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Riddhi Corporate Services Limited

CIN: L74140GJ2010PLC062548

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Email Us :
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Ashram Road, Ahmedabad – 380009,
Gujarat – India.

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