We know how every single customer is instrumental in the success of your business. We manage and train our each customer service agent professionally. They handle your customers the best possible way offering them the finest customer service experience.
We enable you to organize your customers’ journey across every stage and different touchpoints and empower your business with amazing human brains.
Today’s omnichannel business requires an advanced customer support solution. All 24×7 availability and fast interaction with the devices and tools your customers are accustomed to, is all your customers expect.
Omnichannel Customer Support
Our omnichannel customer support can be the game-changer for your business. It makes it more viable, easy-to-manage, offering sufficient time to scale and expand your business.
Whether you are stuck up due to a bug in your tool, have accounting issues or just a tiny operational glitch, our customer service representative is always there to help you resolve
it. Our support staff works closely with the in-house team of multiple departments ensuring the best possible action is taken to resolve the issue as soon as possible.
We take ownership of issues and troubleshoot it and help your customers reach a viable and best possible solution at the earliest.
Types of Customer Support we Offer :
We have a complete package of customers’ support that any business can leverage and make their business thrive and flourish without any hassle!
1. Product Management Specialist
Our Product Management Specialist is liable for the maintenance of product roadmap, product lifecycle planning, and product launch plans. They also support the positioning, pricing, and identifying the right target market including building cross-functional relationships with functional area heads.
2. Technical Helpdesk
Our Technical Helpdesk Specialists are certified, IT professionals. They provide you with timely, professional and immediate help desk support cost-effectively. You can reach out to our IT help desk professional via web chat, phone, email, or our secure web portal as well.
3. Customer Service Representative (Voice)
Amplify your market reach, expand your customer base, trigger your ROI and win back lost clients that too without much expense and hassle. Our Voice Customer Support Solution can help you fetch it all gradually!
4. Experienced Virtual Assistants
Whether you are looking for an admin assistant or a lab assistant, hiring a reliable virtual assistant, our service assistants are the best fit and also the most cost-effective option. Hire our virtual assistant and forget your unproductive tasks and focus on your productive business initiatives.
5. Customer Service Representatives (Web)
We offer 24/7 web customer support to your clients when they need it most. Customers are your crucial stakeholders and ascertain your company’s success and failure. We can help you have a handy and standby web customer support for your clients.
6. Online Customer Service
Online customer service is the fastest and most effective customer support that you can offer to your clientele. We have a squad of trained online customer support staff who can instantly offer the best possible online support to your valued customers anytime.
7. Word Processing and Spreadsheets
Be it Word formatting, Online typing, Reports processing, Styles formatting or Book typing – we, at employremote, can be your business partner providing all types of word processing and spreadsheets support to your customers.
“It was the best investment I’ve ever made.”
Contact
Email Us :
info@rcspl.net
Investor@rcspl.net
Phone :
+91-79-26580767 (9:30 am to 6:30 pm only)
Address
10, Mill Officers Colony,
B/h Old RBI, Opp-Times Of India,
Ashram Road, Ahmedabad – 380009,
Gujarat – India.