When any customer requests for any products or services, especially banking or telecom services, then the contact point verification (CPV) is a mandatory process for Document Management Services. Corporate services providers to medium-sized companies and start-ups, we offer background verification services to help them make informed decisions. The details and documents provided by the customer like ID proof, address proof, income proof, etc. have to be personally visited and verified to prevent fraudulent activities. The personal visit process is time consuming and laborious which is mostly outsourced to CPV service providers like RCSL. Most of the business organizations including banking and financial sector outsource the CPV services to RCSL for its quality of service and extensive reporting.

Contact point verification (CPV) is a process used to verify the details and documents provided by customers, such as ID proof, address proof, and income proof, in order to prevent fraudulent activities. This process is often outsourced to companies like RCSL, which specializes in providing CPV services to businesses, particularly in the banking and financial sector. RCSL conducts Address Verification physical visits to verify applicants’ current and/or permanent addresses, and uses customized tools and Android-based applications to monitor the activities of its field executives and provide live reports to clients. These tools and applications have been specifically developed based on RCSL’s years of experience in the market and can be customized to meet the needs of individual clients.